Support Center
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Office
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Arusha, Tanzania
Getting Started
For Schools
To enrol your school on IREN, contact us via email or use the Get Started button on our Services & Products page. A Porto Limited representative will reach out to set up your Headteacher account and onboard your team.
View School Plans →For Parents
Parents can self-register at any time. Simply visit the Parent Sign Up page, enter your name, email, and phone number, and choose a password. Once registered, you can subscribe to a family plan and start tracking your child's progress.
Create Parent Account →Frequently Asked Questions
What is IREN and who is it for?
IREN (Inclusive Resource for Education and Navigation) is an assistive technology platform by Porto Limited. It is designed for students with special needs, their schools, and their families to enable equal access to quality education.
How does a school get onboarded?
Schools are onboarded by Porto Limited. After you express interest through our Services & Products page, our team contacts you to set up your Headteacher account, assign your school a unique identifier, and activate your subscription. Teachers and students are then managed by the Headteacher directly.
Can parents register without a school?
Yes. Parents register independently through the Parent portal and can subscribe to family plans to access learning materials and track their child's progress. A school account is not required for parent registration.
I forgot my password. How do I reset it?
Use the Forgot Password link on the login page. Enter your registered email address, and we'll send a one-time password (OTP) to your email and phone. Enter the OTP to verify your identity, then set a new password.
How do I order an IREN device?
Visit our Order page to place a request for IREN assistive technology devices. Our team will confirm availability, pricing, and delivery details. Devices are currently available in Tanzania with plans for regional expansion.
What payment methods are accepted?
We accept Mobile Money, Card, and QR payments for subscriptions and device orders. Contact us for invoice-based payment arrangements for schools and institutions.
Is my data secure on IREN?
Yes. We use encrypted passwords, HTTPS connections, OTP-based authentication, and role-based access controls to protect all data on the platform. Student data is only accessible to authorized school staff. See our Privacy Policy for full details.
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